hub.brussels, a public-facing agency, supporting business endeavors in Brussels, Belgium. Launched in January 2018, the company is a public administration entity resulting from the merger between Atrium, Impulse.brussels and Brussels Invest & Export, offering intuitive, tailor-made, and comprehensive services for entrepreneurs.
Hub Brussels Finds Flexibility with a Single Cloud Planning Solution
Challenge: Defining the Data Problem
Anyone who works with spreadsheets knows the frustrations that come with gathering data across an organization. As a standalone system, they don’t encourage collaboration. When information is stockpiled in different locations that can’t be easily reached, it creates siloes, and that harms decision-making.
It also takes an enormous amount of manual work to collect data. And even then, spreadsheets are also susceptible to human error.
As a public entity, hub.brussels has a responsibility to manage public money as efficiently as possible. They also needed a more efficient way to pull all their data together. But because they were using Excel, they had difficulty managing and analyzing all of their plan data, which was scattered across multiple, different systems and as a result, created planning siloes.
The company was also experiencing new processes, as they had just undergone a merger of three entities, one of which was public facing. Accustomed to the financial flexibility as a non-profit organization, hub.brussels now had new protocols to follow as the public entity that they were now a part of.
hub.brussels needed a new planning solution to help them carry out and develop economic activities and to contribute to the development of the Brussels’ economy.
The company was looking for a solution that would:
- Streamline their organizational planning process and provide a single source of truth
- Eliminate manual effort and improve data accuracy
- Improve financial management
- Enable teams to be flexible and think proactively
It was complicated for us to balance the financial flexibility of a non-profit organization and the new governance that came with being part of a public agency. We needed to get our data in one place and add new processes.Sophie Stefano, Financial Analyst and Project Manager, hub.brussels