How to Add More Recipients to System Event Notification Emails
When an event happens in your SAP Analytics Cloud system, such as an outage, the designated System Owner role will receive a System Event Notification email. In a case like this, it’s up to the System Owner to share the information with other users in your organization.
But, that’s a lot of responsibility to place on one user. After all, they might be in a meeting or out of the office when a notification email comes through. Or, the System Owner may not be the best person to receive the System Event Notification email in the first place. By default, the System Owner role is the person who purchased the system. But, that person may not be the administrator in your organization who would benefit most from the notifications.
To help spread the information around, administrators can add additional email recipients in the Admin panel under notifications.
Adding extra email addresses ensures that everyone stays informed when there’s a System Event.
To learn more about the System Owner Role and how to transfer it to someone else in your organization, check out our Quick Tip Video on Transferring System Ownership.